Royal Medical Solutions (RMS) develops relationships with our customers based on respect and integrity. We’re aware of the trust and confidence you demonstrate when you visit our website and provide us with information. The Privacy Notice below is posted to demonstrate our adherence to the practices you’ll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company’s history.
We will never share your email address, phone number or credit card information with anyone.
Royal Medical Solutions (RMS) Privacy Notice
By visiting Royal Medical Solutions (RMS) website you agree to accept the practices described in this Privacy Notice.
Changes to this Privacy Notice, Conditions of Use and Notices:
This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made.
Personal Information Collected By Quality Care Products (QCP):
Royal Medical Solutions (RMS) uses information that we collect from our visitors to personalize and improve your visit at Royal Medical Solutions (RMS). We gather the following types of information: Information you give us: Royal Medical Solutions (RMS) collects any information which you enter on our Web site. This information is normally provided when you search, buy, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us or customized formulary. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses, and purchase formularies and products.
Automatic Information collected by us:
We (or agents on our behalf) collect anonymous information from visits to our sites through the use of cookie technology that enable us to record anonymous data about visits to or transactions made on our web site. No personal data is collected through the use of cookies on our sites. Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around our Web site including the date and time. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.
Orders:
If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you. Additionally, upon placing an order, you will begin receiving occasional LEWM promotional emails.
Credit card companies and shippers:
When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
Law Enforcement and Protection of Users:
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, and protect the legal rights of us and our users, or when we believe it is needed for fraud protection and / or credit risk reduction.
Security:
We employ the latest 128-bit encryption technology in all areas of the site which require you to provide you’re personal or account information, including online ordering and order status. Your name, your personal information and especially your credit card number are safely stored in our proprietary systems behind our firewall. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
Choice/Opt-Out:
Our Web site gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out by calling our toll free number: (855) 342-6230
You can e-mail us or reach us by telephone at our toll free number: 855-342-6230
